Data Processing Agreement (DPA)
Last updated: May 1, 2026
1. Parties & Roles
The subscribing clinic is the Data Controller. 3yadtk is the Data Processor. 3yadtk acts only on the clinic's documented instructions regarding patient data.
2. Purpose of Processing
3yadtk processes patient data for the sole purpose of delivering clinic management services to the subscribing clinic.
3. Security Measures
Security measures include: AES-256 encryption at rest, TLS 1.3 in transit, MFA for administrative access, and data residency in the required geographic region.
4. Data Breach Notification
Upon discovering a data breach affecting patient data, we will notify the subscribing clinic within 72 hours of discovery.
5. Sub-processors
We use trusted sub-processors (Cloudflare R2 for storage, Sentry for error tracking). We notify clinics 30 days before any changes to sub-processors.
6. Data Deletion
Upon account termination, patient data is securely deleted within 90 days, unless retention regulations (e.g., NABIDH 25-year requirement) mandate longer retention.
7. Standard Contractual Clauses (SCC)
For transfers of personal data outside the European Economic Area or otherwise subject to GDPR Art. 46, 3yadtk adopts the EU Commission Standard Contractual Clauses (Module 2: Controller→Processor) as the primary international transfer mechanism.
Annex A — Description of Processing: Clinic operational data and electronic medical records for clinic management service delivery.
Annex B — Technical & Organisational Measures: AES-256 at rest, TLS 1.3 in transit, MFA, data residency, least-privilege access, immutable audit trail.
Annex C — Sub-processors: Cloudflare R2 (storage), Sentry (error monitoring). Full list available on request.
8. Regional Supervisory Authorities
If a complaint cannot be resolved internally, clinics and patients have the right to lodge a complaint with the relevant supervisory authority:
| Country | Authority | Law |
|---|---|---|
| 🇸🇦 Saudi Arabia | NDMO / SAMA | PDPL 2021 |
| 🇦🇪 UAE | TDRA | Federal DL 45/2021 |
| 🇪🇬 Egypt | MCIT | Law 151/2020 |
| 🇶🇦 Qatar | NPC | Law 13/2016 |
| 🇧🇭 Bahrain | PDPB (MOIC) | Law 30/2018 |
| 🇯🇴 Jordan | NIC | Law 24/2023 |
| 🇴🇲 Oman | NCSI | RD 6/2022 |
| 🇲🇦 Morocco | CNDP | Law 09-08 |
| 🇹🇳 Tunisia | INPDP | Law 2004-63 |
| 🇱🇧 Lebanon | MTI (pending DPA) | Law 81/2018 |
Request a Custom DPA
For clinics requiring a formally signed DPA or custom terms, contact: legal@3yadtk.com